Every pickup comes with proof you can show.

You add your units, put them on a plan with a multi-unit discount, and choose whether the estate pays for everything or each unit pays for itself. A monthly report follows. Use the setup form below, or write to partners@wasteaway.ng.

Abuja is our first city. Get the app and check coverage for your address as a guest, before you create an account. WasteAway is built to expand across Nigeria’s fast-growing cities, so if you’d like it in your city or estate, get in touch.

Only if you want them to. A manager can run every unit alone, or invite residents so they can request extra pickups themselves — which a manager approves, so nothing is booked against the estate without you.

Either. A central plan bills every unit to one estate wallet that the manager funds and spends; a per-unit plan bills each resident their own share. You choose per plan when you set it up, and the app shows which one a unit is on.

Every unit, the collections it received, the ones it missed, the weight collected and what it was charged, plus the estate total and anything outstanding. There is a specimen of the whole document further up this page.

A visit nobody comes for is not charged. A plan is paid a month ahead, so that visit’s share goes straight back to the wallet that paid for it. If a collector does come and the bin is not out, a fee of 40% of that visit is kept and the rest goes back. Both appear in the monthly report, against the unit they belong to.

Every price is itemised before you confirm: base price, any size, distance and urgency charges, and the service fee. We do not currently charge VAT. The price you confirm is the price you pay. See the full pricing guide for current figures.

There is no contract and no lock-in. A plan runs month to month until you cancel it, which a manager can do in the app at any time. Future collections stop. The part of the current month you have paid for but not yet received goes back to the estate wallet. Estate pickups and plans are paid from that wallet, which you load by card, bank transfer or USSD. Units activate as the wallet covers them, and we tell you when it runs low. The app has no way to send wallet money back to a bank, so load what the estate plans to spend.

Track your collector live on a map in the app, with a step-by-step status from booking confirmed through to completed, plus a photo when the pickup is done. We also send the key updates by SMS, so you stay in the loop even with the app closed.

Yes. We handle personal data in line with the Nigeria Data Protection Act (NDPA) 2023, encrypt data in transit and at rest, and never sell it. See our Privacy Policy for the details.