Never think about
waste again.

Abuja is our first city and early access is open there now: join the list and we will bring you on as we open your area. WasteAway is built to expand across Nigeria’s fast-growing cities, so if you’d like it in your city or estate, get in touch.

Not from a store yet. Both apps are built and Android is released first, to the early-access list: join it with the part of Abuja you are in and we will send your install steps when we open your area.

The iPhone app is built and is released after Android. The same account will work on both, and you can join the waitlist to be told the day it lands.

A subscription puts your pickups on a recurring schedule so they happen automatically. A one-off is a single on-demand pickup you book whenever you need it. Many households run a subscription and book the occasional extra.

Every price is itemised before you confirm: base price, any size, distance and urgency charges, and the service fee. We do not currently charge VAT. The price you see is the price you pay. See the full pricing guide for current figures.

Yes. Choose cash on collection when you book, pay by card, bank transfer or USSD at checkout, or pay from your in-app wallet, topped up the same three ways. Wallet payments carry extra protection: the money is held in escrow until the pickup is completed, and goes back to your wallet automatically if no collector claims the job.

Money in your WasteAway wallet pays for pickups and plans. It stays in the app: there is no transfer back to a card or bank account, so top up what you plan to spend. Everything credited to the wallet spends the same way, whether it is a refund, a skipped subscription visit, referral credit or a buy-back payout. You never have to hold a balance either: paying at checkout for each pickup works just as well. The pricing guide has the detail.

You list your recyclables with a rough estimate, a collector weighs each material on-site with a scale photo, and you’re paid on that verified weight at the rates in force on the day it is weighed, credited straight to your wallet, where it pays for your pickups and plans. The collector’s commission is paid by WasteAway, never deducted from your payout.

Yes. Cancel a one-off pickup free up to 2 hours before the scheduled time for a full refund to your wallet. Inside those 2 hours a late fee of up to 40% of the service charge applies, and the app shows you the exact amount before you confirm. If the miss is ours, no collector claimed the job or the collector did not arrive, the fee is waived. If no collector claims your pickup in time, the full amount goes back to your wallet automatically. On a subscription, you can skip a visit up to 12 hours ahead, with that visit’s money returned to your wallet.

Track your collector live on a map in the app, with a step-by-step status from booking confirmed through to completed, plus a photo when the pickup is done. We also send the key updates by SMS, so you stay in the loop even with the app closed.

Estate administrators and businesses onboard their units, put them on service plans with multi-unit discounts, choose central or per-unit billing, and get monthly facility-manager reports. See Businesses & estates or write to partners@wasteaway.ng.

Apply in the app: submit a government ID, your NIN, a vehicle photo and a guarantor, and our team approves you before your first job. Once approved, claim nearby jobs on a map, complete them with photo proof or a weigh-in, and get paid to your bank. More on collecting with WasteAway.

Yes. We handle personal data in line with the Nigeria Data Protection Act (NDPA) 2023, encrypt data in transit and at rest, and never sell it. See our Privacy Policy for the details.

In the app, from Profile → Delete account, or by email if you no longer have the app. Spend your wallet balance down first, because an account still holding money cannot be deleted, and wallet money pays for pickups rather than paying out to a bank account. Full steps, every balance that can block a deletion, and what we keep for accounting, are on deleting your account.